LaSort Hotel in Moraira

Traveler Registration in Spain: Enhancing Security and Modernizing Tourism

On December 2, 2024, Spain introduced the new Traveler Registration system, a regulation that affects both hotels and car rental services. This new rule, established under Royal Decree 933/2021, aims to enhance security and modernize the management of customer data. It is an important initiative designed to create a safe environment for both tourists and businesses within the tourism sector, offering a more organized and efficient approach to collecting and using traveler information.

How Does the Traveler Registration Affect Guests?

For guests, the Traveler Registration introduces a few key changes:

• More information at check-in: Travelers will need to provide additional personal details when checking in, such as their identification number, phone number, and email address. This may make the registration process slightly longer, but establishments are working to make it as smooth and efficient as possible, balancing speed with the need for security.
• Greater security for everyone: While this may feel like a slight inconvenience, the measure is designed to keep everyone safe. Having detailed information helps authorities prevent criminal activities and create a safer environment for visitors. Guests can relax and enjoy their stay, knowing that every precaution is being taken for their safety.
• Data confidentiality: Data security is a top priority. Hotels are required to handle all guest information with the highest level of confidentiality, complying with data protection laws. This ensures that personal information remains protected and is never misused. Hotels have also adopted state-of-the-art technologies to keep all data securely stored.
• Registration of minors: If you are traveling with children, additional information about the relationship with accompanying adults will be required. This ensures that all travelers, including minors, are registered safely. It’s particularly important for creating a controlled and secure environment for families.

Why Is the Traveler Registration Important?

The primary goal of this regulation is to enhance security by providing data that can help prevent criminal activities such as terrorism and organized crime. For travelers, this means a more detailed check-in process, but with the ultimate aim of ensuring everyone’s safety. Hotels are committed to managing this data securely and in full compliance with data protection laws. This effort not only benefits establishments and authorities but also gives guests greater peace of mind, knowing that measures are in place to protect them while they enjoy their holidays.

Furthermore, implementing this regulation helps modernize the tourism sector. Well-organized data collection enables more efficient management, which translates into better service. Hotels and accommodations can anticipate customer needs and personalize their services based on the collected information, creating a more satisfying experience for guests.

What Does the Traveler Registration Mean for Hotels?

Tourist accommodations are now required to collect and send detailed information about each guest to the Ministry of the Interior, including:

• Personal details:
  • Full name
  • Identification number (e.g., ID card, passport, or other valid document)
  • Nationality
  • Date of birth
  • Gender
  • Place of residence
  • Contact phone number
  • Email address
  • For minors, the relationship to accompanying adults
• Transaction details:
  • Check-in and check-out dates and times
  • Total number of people in the booking
  • Payment method (cash, credit card, bank transfer, etc.)
  • Payment details (e.g., card type and number, bank account IBAN)
  • Expiration date of the payment method, if applicable
  • Payment method holder’s name

This information is submitted through the SES.HOSPEDAJES platform, which is designed to help establishments comply with these new rules. The platform allows hotels and other accommodations to manage the process efficiently, ensuring customer data is transmitted securely and seamlessly to the authorities.

Practical Tips for Hotel Managers and Owners

• Update systems and train your staff: Ensure your property management software is connected to SES.HOSPEDAJES and that your team is prepared to comply with these requirements efficiently. Investing in staff training is key to managing the new processes smoothly while delivering excellent service to guests.
• Communicate clearly with guests: Explain in simple, clear terms why you need to collect this additional information. This will improve the guest experience and build trust during their stay. Guests appreciate transparency, and explaining how their data contributes to their safety can enhance their perception of your hotel.
• Stay compliant: Non-compliance with these rules could result in fines ranging from €100 to €30,000. Following the regulation helps avoid problems and keeps operations running smoothly. Compliance also strengthens your hotel’s reputation, making guests feel safer and more confident when choosing your establishment.

For more information, you can visit the SES.HOSPEDAJES platform provided by the Ministry of the Interior. This platform offers detailed information and helpful resources for property owners to familiarize themselves with the new rules and ensure they are fully compliant.

LaSort Hotel Commitment in Moraira

At Hotel LaSort, we are committed to complying with this new regulation and ensuring the safety of all our guests. Our priority is that everyone who stays with us feels safe and secure, enjoying a pleasant and welcoming experience. We believe that safety is fundamental to creating memorable stays, which is why we are fully committed to following all regulations while offering the best possible service.

Our team has been trained to implement these new measures without causing unnecessary inconvenience to our guests. We understand how important it is for you to enjoy your vacation worry-free, and we strive to make the check-in process quick and seamless while adhering to all security requirements. We want every guest to enjoy their stay in Moraira with Hotel LaSort, knowing they are in a safe place where their well-being is our priority.

In summary, the Traveler Registration aims to improve security within the tourism sector. Adapting to this regulation is key to ensuring a safe environment for all guests and contributing to the success of this initiative. Collaboration between hotels, travelers, and authorities is essential for achieving safer, better-organized tourism. By following these rules, we can all enjoy a more protected and high-quality travel experience.